Store Policies

Warranties

We honor all manufacturer's warranties. If the furnishings we sell do not meet the warranty we will, at our option, service and repair the nonconforming merchandise, exchange the product with the same product, or assist you in reselection. No refunds are applicable. This warranty does not cover: wear, fading, or pilling of fabrics; the natural variations of the color or graining of woods, leather or the solid surfaces. Damage due to misuse, accidents or animal abuse of any nature are not covered under this warranty.

Deposits

Your order will not be placed if this document is not signed and accompanied by a 50% deposit of the total purchase. Financed orders require a 30% deposit. All special order fabrics and pillows must be paid in full. Accessories may be returned within 7 days for a full refund.

Balance

The balance is due within 2 weeks of furniture arrival to our warehouse.

Cancellations

All special orders are non-cancellable, final sales. The furniture and/or goods are custom ordered for you. There are no refunds, returns or exchanges for special order furniture and/or goods.

Time Frames

Special Orders time frames are estimates only and do change because of issues beyond our control.

Sectional Configuration

I confirm that the sketch on the front of the sales invoice is correct.

Measuring

INDIAN RIVER FURNITURE will not accept returns on items that do not fit if the No-Charge service is declined.

Special Instructions

Prior to placing your furniture order you will need to confirm that the new piece(s) will fit into your space. The delivery team is not permitted to attach anything to walls, set up electronics, pick up old furniture or bedding or move existing furniture. Please list any other special delivery instructions: CONDO - ELEVATOR - STAIRS - NARROW HALL - WOOD FLOORS - PAVERS - GATE CODE#.

Delivery

Our delivery team cannot remove or rearrange existing furniture. Our delivery charge covers one delivery. If additional deliveries are requested by you there will be an additional delivery charge. In the event you cancel your 1st scheduled delivery, an additional delivery charge will be applied, unless there is a 3 day notice. Orders held in our warehouse more than 10 days, after notification of receipt, must be paid in full.

Floor Sample and Warehouse Clearance

Must be paid in full, Final Sale, As Is, No Returns and No Service and picked up or delivered within 3 days.